maincurve UC Library MyUC iLearn Webmail Home
title iLearn Getting Started

Frequently Asked Questions

  1. How do I setup an email account?
  2. How do I reset my email password?
  3. I can login to email. Why can't I login to iLearn?
    1. In order to access iLearn, you must have validated your account in MyUC (see How to Login to MyUC for the First Time) and be registered for classes in the current semester. If you are a graduate student needing assistance registering for classes, please contact the Graduate Advising Center at 606.539.4539 or gac@ucumberlands.edu. If you are an undergraduate student needing assistance registering for classes, please contact the Registrar's office at 606.539.4316 or registrar@ucumberlands.edu.
  4. How do I submit an assignment?
  5. How can I tell if I have the software required for iLearn?
  6. How do I post to a discussion board?
  7. How do I take a quiz or exam?
  8. Why won't my Elluminate class session open?
  9. Why are my grades not showing up?
  10. How do I reset Java if Elluminate will not load?
  11. How do I submit to a Turn It In dropbox?
  12. I am having problems viewing iLearn while using Internet Explorer.
  13. How do I contact iLearn support?
    1. By Phone: 877.633.9146
    2. By Email: ilearn@ucumberlands.edu