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Frequently Asked Questions 
Financial Planning / Bursar's Office
- According to my financial Aid Award, I am responsible to pay all or part of my tuition costs. If I am not able to pay the fall fees in full by August 1st, can I make monthly payments?
- If I choose to use the monthly payment option, will I be charged interest?
- I am eligible to apply for a Stafford and/or PLUS loan. What steps should I follow to get a loan?
- According to my Financial Aid Award, I have Private or Federal Workstudy as part of my aid package. Where will I work to complete my Workstudy assignment?
- Due to sports and classes, I do not have time to complete my Workstudy assignment. How will this change the amount that I am responsible to pay?
- After I signed and returned my Financial Aid Award, I received an outside scholarship. What do I need to do and will this change the amount that I need to pay?
- Can I make my monthly payments on a credit card or automatically withdrawn from my checking account?
- How do I purchase textbooks?
- Where can I cash personal checks?
- As a dormitory student, how will I be permitted to eat in the cafeteria?
- As a commuting student, how will I be permitted to eat in the cafeteria?
- If I bring a vehicle on campus, must I obtain a parking permit and if so, what is the cost?
- If I can not attend Cumberland this Fall, am I required to cancel and will I be charged a fee?
Residence Life
- What furnishings are in a typical room?
- Can a student bring his/her personal furniture and have the furniture in the room moved to storage?
- Are students’ possessions covered by school insurance?
- What are the size restrictions for refrigerators and microwaves in rooms?
- When will new students receive their room/roommate information?
- How does a student request a roommate?
- During what hours are the residence halls locked?
- Is it essential that a student bring a personal computer?
- What if each student in a room has a personal computer…can they each be on them at the same time?
- Can parents visit at any time?
- How can a student be reached when an emergency occurs?
- How does a student receive mail?
- How does a student receive packages?
- Where are the closest hospitals?
- What about access to doctors and dentists?
- Are students permitted in the residence halls of the opposite sex?
Career Services
- What if I am undecided about my major?
- Can Career Services help me get a job while attending college or upon graduation?
According to my financial Aid Award, I am responsible to pay all or part of my tuition costs. If I am not able to pay the fall fees in full by August 1st, can I make monthly payments?
Yes, we offer an interest free monthly payment plan, administered by Educational Computer Systems, Inc. (ECSI). This is a convenient alternative to a lump-sum payment each term. See Financial Aid, for more information.
If I choose to use the monthly payment option, will I be charged interest?
No, you will not be charged interest. There is, however, an application fee of $50 per year, or $25 per term.
I am eligible to apply for a Stafford and/or PLUS loan. What steps should I follow to get a loan?
You need to contact the Financial Planning Office located on the second floor of the Gatliff Building. You may also reach them at (800)532-0828
According to my Financial Aid Award, I have Private or Federal Workstudy as part of my aid package. Where will I work to complete my Workstudy assignment?
Workstudy assignments are made through the Financial Planning Office. Before you arrive in August, you will receive correspondence from the Financial Planning staff regarding what steps you should take to confirm your work assignment.
Due to sports and classes, I do not have time to complete my Workstudy assignment. How will this change the amount that I am responsible to pay?
If you do not complete your Workstudy assignment, the amount you are responsible to pay will increase. Therefore, you need to be prepared to pay the difference.
After I signed and returned my Financial Aid Award, I received an outside scholarship. What do I need to do and will this change the amount that I need to pay?
All scholarships need to be reported to the Financial Planning Office to be included in your aid package. Yes, this may change the amount that you are responsible to pay. A revised Award letter will be sent to you for your signature.
Can I make my monthly payments on a credit card or automatically withdrawn from my checking account?
Yes, when you complete your application for the monthly payment plan, you can arrange this payment option.
You have several options:
- The Bookstore accepts cash, checks, and credit cards
- You can charge your books (new and used) with a valid University ID card. The charges will appear on your monthly tuition statements.
Where can I cash personal checks?
You can cash personal checks at the Bursar's Office. The maximum amount is $100.00. Also, some local banks offer free checking accounts to UC students.
As a dormitory student, how will I be permitted to eat in the cafeteria?
You have been charged room and board fees. This allows you to eat in the cafeteria by presenting your valid University ID card. This card must be presented at every meal.
As a commuting student, how will I be permitted to eat in the cafeteria?
You must purchase a meal ticket from the Director of Food Services. This office is located in the cafeteria. Also, you may purchase your meals in The Grill, located in the Boswell Campus Center.
If I bring a vehicle on campus, must I obtain a parking permit and if so, what is the cost?
Yes, you are required to register your vehicle with Business Services. This office is located in the basement of the Gatliff Building. The cost is $25.00 per permit.
If I can not attend Cumberland this Fall, am I required to cancel and will I be charged a fee?
Yes, you are required to cancel by calling the Registrar's Office at (800)343-1609 or (606)539-5316. As a Freshman or Transfer student, if you cancel by August 1 of the current year you will not be charged a late fee.
What furnishings are in a typical room?
Most rooms are two-person rooms and have two beds, two chests, two chairs, and two desks; however, furnishings are dependent upon the room size and not all rooms have desks for everyone in the room.
Can a student bring his/her personal furniture and have the furniture in the room moved to storage?
Due to a lack of storage space, no furniture may be removed from the room. Personal furnishings may be added only if room size permits; however, such furnishings are not covered by school insurance
Are students’ possessions covered by school insurance?
College insurance does not cover personal belongings even in the case of fire, theft, or any other means of loss.
What are the size restrictions for refrigerators and microwaves in rooms?
Personal refrigerators should not exceed 3 feet in height and microwaves should not exceed 700 watts.
When will new students receive their room/roommate information?
Room information will be mailed mid to late July.
How does a student request a roommate?
Roommate requests must be received in the Office of Student Services no later than June 1 prior to the opening of residence halls for the fall semester. Requests should be made on the student’s Housing Application or may be communicated by phone, e-mail or letter. Roommate requests must be made by each person involved.
During what hours are the residence halls locked?
Residence halls are locked from 12:00 midnight until 7:00 a.m. Sundays through Thursdays; they are locked from 2:00 a.m. until 7:00 a.m. Fridays and Saturdays. After closing, students may gain entry to their residence hall by presenting their ID and signing in at the Bock Building Security Office.
Is it essential that a student bring a personal computer?
While it is nice for the student to have a personal computer, there are several computer labs on campus, as well as laptops which are available to be checked out on a daily basis through the Office of Student Services.
What if each student in a room has a personal computer…can they each be on them at the same time?
They may use computers at the same time if they use a hub; these are available on a limited basis through the Campus Networking Office or may be purchased at stores such as Wal-Mart.
Can parents visit at any time?
Parents are welcome to visit; however, because students have very busy schedules, it is best to plan the visit with the student.
How can a student be reached when an emergency occurs?
If the student cannot be reached directly in their room or through a personal cell phone, etc., a parent may contact the Office of Student Services during office hours, or the Residence Hall Director, Ms. Carter or Dr. Colegrove after office hours. These numbers are listed in the Parent Handbook for your convenience.
How does a student receive mail?
A student may receive mail through General Delivery at 7000 College Station Drive, Williamsburg, Kentucky 40769, or they may rent a postal box at the beginning of the semester at the campus Post Office (roommates often share a box).
How does a student receive packages?
Small packages may be sent to the student’s postal box; larger packages may be sent through UPS or FEDEX to the student’s attention, 816 Walnut Street, Williamsburg, Kentucky 40769. Students will be notified by the office holding the package; however, the student can only retrieve packages during the Post Office hours and must present their ID in order to obtain the package.
Where are the closest hospitals?
There are two local hospitals: Baptist Regional Medical Center is located in Corbin (approximately 20 miles north of Williamsburg) and Jellico Community Hospital is located in Jellico, Tennessee (approximately 15 miles south of Williamsburg).
What about access to doctors and dentists?
There are several doctors and dentists located in town, including Dr. David Williams who operates the campus health center as an extension of his local office. After an initial consultation with Dr. Williams, students may receive treatment or get allergy shots at the campus location. If students requires after-hours care, they should contact their residence hall staff for assistance.
Are students permitted in the residence halls of the opposite sex?
Students are permitted in the residence hall lobbies of the opposite sex during the hours of 10:00 a.m. until closing, or in the rooms of other students during Open House hours which are listed in the Student Handbook.
What if I am undecided about my major?
Career Services offers career counseling to students through seminars or individual appointments. Interest inventories, personality assessments, and other resources are available to assist students as they explore career options.
Can Career Services help me get a job while attending college or upon graduation?
While attending college, students may qualify for federal or private work positions. These positions are assigned through the Financial Planning Office. Career Services assigns students as Presidential workers for positions in food service or physical plant. Part-time and full-time jobs, on an doff campus, are posted on bulletin boards in the Boswell Campus Center.
Prior to graduation, all students are encouraged to use the job search, resume' writing, interview skills and other resources available through Career Services. Students who take advantage of this service are much better prepared to enter the professional world of work.